x paji Responsible Gaming
Keeping entertainment within limits is x paji's core commitment. On this page you will learn how to stay in control of your play, when to seek help, and where to find it.
Gaming Is for Entertainment, Not Habit
For ages 21 and over — strict age limit
All casino and betting activity at x paji is for people aged 21 or older only. Age is verified when an account is opened, and ID documents are requested in any suspicious case. Accounts belonging to minors are closed immediately.
Casino and sports betting is a form of entertainment — just like going to the cinema or watching cricket at the ground. x paji believes the fun in gaming only exists when people play within their financial means and time. The mindset of placing bigger bets to recover losses is where problems begin.
Reading our Terms and Conditions will show you in which situations we intervene in an account or apply a temporary pause. These rules are made with user protection in mind.
Players often do not realise themselves that they are going beyond their limits. Family or close ones are usually the first to notice. If someone you know seems to be focusing too much on betting, you can find help information directly on our FAQ page or let us know via live chat.
What We Do
- Set deposit, loss and session limits
- Self-exclusion — partial or full break options
- Age verification to block access by minors
- 24/7 support in Bengali — via live chat and email
- Automatic alerts for suspicious behaviour
- View full account activity history
Self-Limit Tools
The following control tools are available in your x paji account settings. They are easy to use and can be activated at any time.
Deposit Limit
Set a maximum deposit amount per day, week or month. A reduction takes effect immediately; an increase applies after 24 hours.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, the account automatically stops accepting bets.
Session Time Limit
Set how long you want to play in one sitting. When the time is up, a warning is shown before you are logged out.
Reality Check
A pop-up appears at regular intervals showing how long you have been playing and your net win or loss for the session. It is a simple way to stay aware.
Self-Exclusion
Request that your account be closed for a set period (starting from 30 days) or permanently. Once exclusion is active, logging in will not be possible during that time.
Activity History
View the full history of your account transactions and bets. Being aware of your own patterns is the first step in responsible gaming.
To use these features, log in to x paji and go to "Account Settings", or request them directly via 24/7 live chat.
Warning Signs of a Problem
If any of the situations below match your life, stop and seek help — this is not weakness, it is awareness.
Financial Difficulty
You are borrowing money to cover losses, skipping bill payments, or dipping into savings just to play.
Constant Preoccupation
Even at work or with family, your mind keeps calculating the next bet, and you feel uneasy when you cannot play.
Hiding Behaviour
You are concealing how much you play or how much you have lost from family or friends, or lying about it.
Chasing Losses
After losing, you place bigger bets to win back the money — this is the most dangerous cycle.
Strained Relationships
Family or friends repeatedly express concern, and tension is building in your relationships.
Impact on Sleep and Health
Playing late into the night is reducing your sleep, your concentration is dropping, and your health is being affected.
Where to Get Help
Asking for help takes courage. Get support from the sources below — completely confidentially. Visit our About Us page to see how we work to protect our users.
x paji Live Chat Support
At any time — day or night — chat with us in Bengali via live chat. Whether you need help with self-exclusion or setting limits, or just want to talk things through, we are here.
Email Support
Email our support team directly: [email protected] — you can write in Bengali or English. We aim to respond promptly.
Family and Close Ones
The first help often comes from the people closest to you. Have an open conversation with family — they are best placed to offer support.
Professional Counselling
Consult a mental health professional or addiction counsellor. This service is available at various government hospitals and private organisations in Bangladesh.
Support Groups
Sharing experiences with others facing the same issue can ease the mental burden. Various support groups are active both online and offline.
Financial Advisor
If gambling has created financial problems, a financial advisor can help with debt management and budget planning.
Core Principles of Responsible Gaming
Before betting or playing casino games, set a specific budget — only use money that you can afford to lose without it affecting your daily life. When the budget is gone, stop for the day.
Keep track of your time. Use your phone's apps or alarms to take a break after a set period. x paji's session limit tool does this automatically.
Remember — casino games and betting are never a reliable source of income. Whatever the RTP (Return to Player), the maths works in the house's favour over the long run. This is entertainment, not investment.
If on any day you feel you are betting out of emotion or stress — anger, frustration or loneliness — stop playing for that day. Decisions made with a clear head are far better.
Your account information is kept secure under our Privacy Policy. Requests for self-exclusion or limit-setting are also processed in complete confidence.
Am I in Control?
Think honestly about each question below:
- Have I ever spent money beyond my budget?
- Have I placed bigger bets after losing?
- Have I hidden my gambling from family?
- Do I feel uneasy when I cannot play?
- Have I taken on debt or broken into savings to bet?
Keeping Children and Young People Safe
If there are children or teenagers at home who use your devices, some precautions are important. Always use a strong password on your x paji account and log out after playing.
Use parental control software on your devices to keep minors away from gambling-related websites. Free software of this kind is readily available.
Remember — anyone under 21 is strictly prohibited from opening an account or playing at x paji. If anyone manages an account on behalf of a minor, that account will also be closed.
What Parents Should Do
- Use a strong screen lock on your devices
- Never share your login details
- Log out after every session
- Turn off password saving in your browser
- Talk to your children about online safety