x paji FAQ — Deposits, VIP and Mobile

x paji does not charge any deposit fee. However, mobile banking providers such as bKash, Nagad, or Rocket may have their own transaction charges — this depends on your service provider. It is a good idea to check the applicable charges in your mobile banking app before making a deposit.

The minimum deposit at x paji across all payment methods is ৳200. The same limit applies whether you want to play slots, live casino, or sports betting. You can start with a small amount, making it easy for new players to get started.

x paji accepts all popular mobile financial services in Bangladesh for deposits: bKash, Nagad, Rocket, and Upay. Direct bank transfer is also available from major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank. Choose whichever is most convenient for you.

Log in to x paji, go to the deposit page, and select Nagad. Send the amount from your Nagad app to the specified x paji account number. Enter the payment reference or transaction ID correctly — without it, manual verification may take longer. Your balance is usually updated within a few minutes.

The withdrawal process at x paji is usually completed within 10 to 45 minutes, and the same timeframe applies across all payment methods. The minimum withdrawal amount is ৳1,000. Once the request is verified, the funds are sent promptly to your bKash, Nagad, Rocket, or Upay number.

Yes. x paji offers a 200% bonus on your first deposit, up to a maximum of ৳15,000. For example: deposit ৳1,000 and you receive a ৳2,000 bonus, giving you a balance of ৳3,000, with a wagering requirement of ৳2,000 × 15 = ৳30,000. The bonus becomes withdrawable only after the required wagering amount has been bet.

The x paji VIP program has three tiers: Bronze, Silver, and Gold. Each tier has a different weekly cashback rate — up to 0.4% for Bronze, up to 0.8% for Silver, and up to 1.2% for Gold. Benefits increase as you move to a higher tier. Visit the VIP page for full details on x paji VIP benefits.

In addition to weekly cashback, x paji VIP members receive priority customer support and early access to special promotional offers. Higher tiers also bring the opportunity for special occasion bonuses and personalised offers. The range of benefits grows with each tier.

Weekly cashback is calculated based on your total net loss for the week — that is, total losses minus total winnings — and the rate for your tier is applied to that amount. Example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.8% = ৳160 in cashback. Cashback is added directly to your x paji balance.

By playing regularly at x paji, you can naturally progress to a higher VIP tier. Consistent account activity and regular gameplay are the main factors for moving up. For information on specific thresholds, you can contact x paji live chat support directly.

If you are inactive for a long period or your regular play becomes inconsistent, your tier may change. Read the terms and conditions or ask support directly to learn the specific rules of the x paji VIP program. Staying active is the easiest way to maintain and improve your tier.

x paji Gold VIP members receive up to 1.2% cashback on their weekly net loss. The actual amount depends on the total net loss for that week. Regardless of how large the cashback amount is, it will be within the 1.2% rate of the Gold tier.

On Android, open x paji in Chrome, tap the menu icon at the top, and select "Add to Home screen". On iPhone, open the site in Safari, tap the share icon, and tap "Add to Home Screen". This lets you launch it directly like an app.

When your connection is restored, log back in to x paji — the game state is usually saved on the server. For slots or fishing games, the session can generally be resumed after the connection is recovered. If there is a problem, contact live chat and keep your transaction ID or screenshot handy.

x paji works fully in a mobile browser — all games and features are accessible without downloading any app. An official x paji App is also available for Android and iOS. Find out more about the app through official channels.

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data and delete cached files. Then reload the page. If the problem continues, update your browser to the latest version or try switching networks (switch between Wi-Fi and mobile data).

Only install the x paji APK obtained through official channels. Avoid downloading APKs from third-party sites or unknown sources — they can create security risks. Before installing, you may need to temporarily allow "Unknown sources" in your phone's security settings.

Yes, x paji is built with a mobile-first design. Evolution and Pragmatic Play Live tables for live casino, and cricket betting including BPL or T20 matches, all run normally on a smartphone. Make sure you have a stable internet connection for the best experience.

Some common signs: repeatedly placing bets to try to recover lost money, hiding gambling from family or friends, neglecting household or work responsibilities because of gaming, and being unable to stop. If these signs appear, it is important to seek help promptly. Read the responsible gaming guidelines to learn more.

If you are struggling with gambling, contact x paji's 24/7 live chat or email right away — the support team can help in both Bengali and English. You can also reach out to the national mental health helpline or a trusted family member.

To set up a cooling-off period or self-exclusion at x paji, send a request directly to customer support. You can take a break for a set period or have your account closed permanently. Action is taken promptly after the request is made.

You must be at least 21 years old to participate in any casino or betting activity at x paji. Proof of age documents may be requested during account verification. Anyone under 21 is not permitted to open an account or play — this is required both legally and ethically.

If you want to set your own deposit or betting limits, contact x paji support with your request. Setting a personal budget is an effective step toward responsible play. The support team will help you put the necessary controls in place.

Contact x paji support immediately and ask them to apply extra security to your account. Change your password and close any active sessions on the device. Use parental control software on the device to keep minors away from gaming.