x paji Privacy Policy

This privacy policy applies to all services, websites, and applications of the x paji platform. When you register, log in, play games, or use any other service on x paji, the terms of this policy govern the processing of your information.

By using the platform, you will be considered to have given your full consent to the terms of this policy. Our Terms and Conditions set out the detailed limits and rights relating to use of the service, which complement this privacy policy.

x paji collects only the information necessary for operating the service and securing your account. The types of information collected are set out below:

2.1 Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Account username and encrypted password

2.2 Financial Information

• Details of deposit and withdrawal transactions
• Partial details of bKash, Nagad, Rocket, Upay, or bank account numbers
• Transaction time and amount

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login time, location, and session duration
• Cookie and session token data

2.4 Behavioural Information

• Game play history and betting patterns
• Time spent on the platform and usage patterns
• Records of promotion and bonus usage

x paji collects information through various means, including:

x paji uses collected information only for the following purposes:

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions
• To verify identity and confirm age 21+
• To provide applicable bonuses and promotions
• To maintain platform security and prevent fraud
• To operate 24/7 customer service and support
• To monitor usage patterns and ensure responsible gaming
• To resolve technical issues and improve service quality
• To meet applicable legal obligations

x paji never sells your information to third parties or uses it to display unsolicited advertisements.

In limited circumstances, x paji may share your information with the following parties:

5.1 Service Partners

Payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), game software providers, and technology support companies — who are given access only to the information necessary to provide the specific service.

• These partners are contractually bound to comply with our privacy standards.
• They may not use your information for any other purpose.

5.2 Legal Obligations

x paji may be required to disclose information in accordance with applicable laws of Bangladesh, court orders, or lawful directives from government authorities.

5.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new authority. Users will be notified in advance in such cases.

x paji has implemented multiple layers of security to protect your personal and financial information:

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Passwords and sensitive data are stored using industry-standard hashing methods
• Unauthorised access to accounts is prevented through two-factor verification (OTP)
• Regular security audits and vulnerability testing are conducted
• Limited staff access — only necessary personnel can access personal information
• Suspicious activity is detected through firewalls and anti-fraud systems

While no system is completely impenetrable, x paji is committed to protecting user information by maintaining the highest technical standards.

Cookies and similar technologies are used on the x paji website and application. These are of two types:

7.1 Essential Cookies

Essential cookies are required to maintain login sessions, store security tokens, and remember user preferences. Without them, the platform will not function properly.

7.2 Analytical Cookies

These cookies are used to analyse user navigation patterns and improve service quality. The data collected is stored in anonymous and aggregated form.

You have the option to control or reject cookies from your browser settings, though this may limit some functionality of the platform.

x paji retains personal information only for as long as necessary to provide the service or meet legal obligations:

• Information for active accounts is retained for as long as the account remains open
• After an account is closed, financial transaction records are kept for the period required by applicable law
• KYC documents are securely stored after verification and deleted once legal requirements are fulfilled
• Technical data for inactive accounts is automatically deleted after a set period

You have certain fundamental rights regarding your personal information, which x paji respects:

• Access: You can find out what information x paji holds about you
• Correction: You can request that incorrect or incomplete information be corrected
• Deletion: You can request that information be deleted beyond what is required by law
• Restriction of Processing: You can request that use of your information be limited in certain circumstances
• Objection: You can object to the use of your information for specific purposes

To exercise these rights, contact the x paji support team via live chat or email. We provide support in both Bengali and English, 24/7.

We are committed to giving the utmost attention to protecting your information, alongside following the Responsible Gaming policy.

x paji is an adult platform and does not provide services to anyone under 21 years of age (21+). Age is verified during registration, and if a minor is identified, the account is closed immediately.

If a minor has accidentally created an account and provided personal information, that collection was unintentional. Steps will be taken to delete the relevant information as soon as this becomes known.

The x paji platform has connections with certain third-party payment gateways and game providers. These third parties have their own privacy policies, which will apply to your direct interactions with them.

x paji is not responsible for the data collection and use practices of these third parties. However, we work only with trusted, industry-standard partners and verify their data protection standards.

x paji may update this privacy policy from time to time. If significant changes are made, we will notify users in the following ways:

• By displaying a clear notice when logging in to the platform
• By notifying via registered email or mobile message
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after the updated policy is published will be taken as your consent to the new policy.

To learn more about the privacy policy or get answers to common questions, you can visit our FAQ section, where brief answers to common queries are provided.

If you have any questions or complaints about this privacy policy, or if you wish to exercise any rights relating to your information, please contact x paji:

We generally try to respond as quickly as possible after being contacted. Complex requests may take a little longer.